Customer care
1-800-527-8029US · Mon–Fri 9am–7pm ET; Sat 10am–6:30pm ET
For a repair or in-store service, identify the store and service reference when speaking to the company.
COMPANY CONTACT RECORD
Customer care
1-800-527-8029Toll-free in the stated region. Mobile airtime and international charges may apply.
For a repair or in-store service, identify the store and service reference when speaking to the company.
An independent reference. Echelon Contacts is not Kay Jewelers’s service team. The company contacts above belong to the named provider. We do not handle or transfer calls.
CHOOSE A DESTINATION
Check the purpose and region
before using a contact.
Here is the recorded contact route for Kay Jewelers, with the destination and its source kept together. Before returning a product, obtain the seller’s instructions for the relevant purchase channel. A published route is a way to contact the provider, not a promise of an answer or a particular result.
US · Mon–Fri 9am–7pm ET; Sat 10am–6:30pm ET
For a repair or in-store service, identify the store and service reference when speaking to the company.
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