Customer service
1-800-311-5393US · Mon–Fri 9am–7pm ET; Sat 10am–6:30pm ET
For an existing repair, use the service-tracking option or have the service record ready.
Published source Source reviewed
COMPANY CONTACT RECORD
Zales
Customer Service Number
TOLL-FREECOMPANY-PUBLISHED NUMBER
Customer service
1-800-311-5393USMon–Fri 9am–7pm ET; Sat 10am–6:30pm ET
Published source Source reviewed
Toll-free in the stated region. Mobile airtime and international charges may apply.
For an existing repair, use the service-tracking option or have the service record ready.
An independent reference. Echelon Contacts is not Zales’s service team. The company contacts above belong to the named provider. We do not handle or transfer calls.
CHOOSE A DESTINATION
Contact options
Check the purpose and region
before using a contact.
Here is the recorded contact route for Zales, with the destination and its source kept together. When asking for a replacement, identify the original item and the reason a replacement is needed. Follow the linked source to confirm the provider’s latest instructions.
Official contact information
Open the provider’s pagePublished source Source reviewed
Official website and contact navigation
Open the provider’s pagePublished source Source reviewed
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